IMPORTANT UPDATE: Royal Mail Deliveries Affected by Adverse Weather
Due to severe weather (lots of super Christmassy yet inconvenient snow in Birmingham!) some orders may experience delays as a Royal Mail and courier collection has been missed today (11-12-17) meaning that orders placed between 8th-11th December have not yet been collected for delivery.
We are looking into arranging an earlier collection for tomorrow, but as of yet we are not sure if this is possible yet. We are also not sure whether the usual collection tomorrow afternoon will take place as normal, so as yet we are unable to estimate how long the delay to delivery times will be.
We are working on getting all orders sent out as soon as possible and we will update all our customers as and when we have new information to give - please stay tuned to our Facebook page or check our blog for future updates tomorrow. If you have any concerns, do not hesitate to contact us by e-mailing email@example.com and we will get back to you as soon as we can and do our best to keep you updated.
We apologise in advance if any inconvenience is caused by these delays - unfortunately this was beyond our control this time around...we haven't figured out how to control the weather just yet!
We thank all our customers for their patience and we hope to have all orders sent out as fast as possible! Stay safe if you're venturing out in the UK, and remember to wrap up warm!