We always love to hear from our customers so feel free to email in your questions and we will do our best to answer them within 24 hours (except on weekends and Bank Holidays when it may take a bit longer.). For more urgent queries feel free to give us a call on +44 (0)121 6631944.
COVID-19 Edit: There are currently only 2 of us working at the warehouse, we're working around the clock to keep on top of dispatching orders and processing returns. We're unable to answer the phone but if you leave a message or send an email, Lanh is working from home and will reply as soon as she can. Please bear with us while we do our best to work within safe practises and with no child care for the 6 small kids we have between us. If you need to correct a mistake with your order, please write "CORRECTION" instead of your first name on the form below and we'll do our best to spot it before dispatch. We're just about keeping on top of dispatching orders on time, but there are many delays in the postal system, particularly with the free returns label coming back to us. Please allow us plenty of extra time before contacting us about them as everything still seems to be making it through it just takes a bit longer. Thanks 🙂