Didn't respond to email about changing size.
Hi Katie, Thank you for bringing this to our attention! We are so sorry to hear you missed our reply.
We actually responded to your email regarding the size change, but it looks like our message may not have made it to your primary inbox. Could you please check your spam or junk folder? Sometimes our replies can accidentally get filtered there.
If you still can't find it, please let us know or reach out to us directly again, we want to make sure your size change gets sorted out for you as quickly as possible!
I have bought four pieces from Kate's clothing, each piece more prettier than the other, but unfortunately i had to return two of them, however when i shipped the two items back i made a mistake of placing both in the same package, which later the manufacture counted it only as one piece and not two therefore i was only refunded for one of them. when i contacted their service team they were so helpful and understanding of my situation and they stayed in contact with me for few weeks to sort out the mistake i made, they were so patient and kind about it!
Hi Miss S Al Khale, thank you for your kind words! We're going to make sure we work this out with you and get everything sorted. We appreciate your patience and understanding.
I've been buying from Kate's Clothing for ten years and everything I've bought has been beautiful and great quality. It's my go-to if I ever have money to treat myself with!
Hi Tesni! Thank you so much for your incredible loyalty and kind words. We're over the moon to hear Kate's Clothing is your go-to spot and that you've loved everything you've purchased. We look forward to helping you find your next favorite piece, happy shopping and thank you for being such a wonderful part of our community!
Fast service, great products and sold as seen
Hi there! Thank you so much for your fantastic review. We're thrilled to hear you enjoyed our fast service and loved the products. We aim to provide the best experience possible and your kind words truly brighten our day. Looking forward to serving you again soon at Kate's Clothing!
I unfortunately had an issue with my item (the wrong size garment had been put in the Dark in Love bag by the manufacturer) however the customer service team was super helpful, thank you so so much! Will definitely be purchasing from here again :)
Hi Abbie, we're so glad to hear you had a great experience with our customer service! Thank you for your kind words and support. Looking forward to your next visit!
First time shopping with Kate's Clothing, and I will likely be back: staff (or may be the AI, who knows) is really on top of questions asked about the products - I wanted to know the fiber composition and got a very precise response fairly quickly. Check out was painless despite me refusing to use PayPal or other tools, and shipping was pretty quick too. The only thing I noticed, was that the plastic bag the item was wrapped in had been reused multiple times - I'm not mad about it, we have too much plastic anyway, it's just something I noticed (and not in a negative way).
Over all I had a very good experience and am happy to recommend shopping here.
Hi Allie, thank you so much for your kind words and detailed feedback! We're thrilled to hear you had a great experience and appreciate your understanding about the packaging. We look forward to serving you again at Kate's Clothing!
It’s amazing fit lovely true to size.
Highly recommend a beautiful skirt
Hi Linda, thank you so much for your wonderful review! We're thrilled you love the skirt and appreciate your recommendation. Come back soon!
Thank you for your positive rating, Stuart! We're glad you're happy with Kate's Clothing.
Kates Clothing has been a staple in my sourcing alternative clothing since I was a teenager, As I enter my third decade on the planet that hasn't changed.
Kate sources the most wonderful varied collection of clothing and is very fair on prices and even in clearance is always lovely mark downs.
Shipping is always super duper fast and sending back pieces that don't fit or not quite right is stress free too :)
Thank you Kate for always offering such wonderful clothing!
Hi there! Thank you so much for your kind words and for being such a loyal customer. We're thrilled to hear you love our collection and appreciate our service. Looking forward to serving you for many more years!
Awesome items and really fast delivery. Can't argue with a great service!
Hi Nickie, thank you so much for your kind words! We're thrilled you had a great experience and appreciate your support. Looking forward to serving you again!
I am a huge fan of Kate’s Clothing and I return regularly - even if it’s just to browse.
Great online store that has something for everyone. I always like to keep up to date with alternative fashion and always trust Kate to keep me informed with regular emails showing the latest stock. There are always discounted items on the site and I do like a deal!
Great range of products too. Not just clothes - but footwear, accessories and makeup.
I love how engaging Kate is with her customers and posts regularly on social media. There is never anything too much for her and her business.
Reading this has completely blown us away! Hearing that we are your favourite place to shop for alternative fashion truly means the world to our entire team. We put so much love into curating our ranges, from the clothes and footwear to the makeup, and keeping you all updated on social media and through our emails. Knowing you trust us to keep your wardrobe fresh (and find a good deal!) is just amazing. Thank you for being such a wonderful, loyal part of our community!
Fast shipping, everything was perfect
Fast, reliable shipping is exactly what we always strive for! ✨ We know how exciting it is to wait for a new alternative package to arrive, so we are absolutely thrilled to hear that your order reached you quickly and that everything was completely perfect.
Thank you so much for taking the time to leave us such a wonderful 5-star review, your support truly means the world to our team! ️
Great service and lovely clothes
Hearing that you enjoyed both our service and our clothing collection absolutely makes our week! We take so much pride in sourcing unique alternative pieces and making sure our community gets the lovely, attentive service they deserve.
Thank you so much for taking the time to leave us such a wonderful 5-star review, we truly appreciate your support and look forward to packing your next favourite outfit! ✨️
Yeah it's always been delivered to my door!. ...
There is nothing better than total peace of mind when it comes to shipping! Knowing that your packages consistently make it safely and securely right to your front door is exactly the seamless experience we always want to provide.
Thank you so much for the wonderful 5-star shoutout for our shop’s delivery reliability, we truly appreciate your support and can’t wait to get your next order safely on its way to you! ✨
Wow, you are absolutely spoiling us today! Getting three incredible 5-star reviews back-to-back from you has completely made our week.
Your amazing support and kind words mean everything to our team, and we are so genuinely happy that your new pieces have been such a hit. Thank you for being such a wonderful part of our alternative community—we can’t wait to pack your next order for you! ✨
A massive thank you for the 5-star rating! Knowing that your experience with us was absolutely perfect brings our entire team so much cheer. Your wonderful support means the world to our small business, and we can’t wait to pack your next order for you! ✨
Always exciting to check out Kate's latest new items and her sales. Always something gorgeous on offer.
This is music to our ears! We pour so much love into sourcing the absolute best alternative pieces and putting together exciting sales, so hearing that you love exploring our latest wares means the world to our team. Thank you so much for your incredible loyalty and support! ✨
Fast shipping.
Speedy delivery is our superpower! We know there is nothing quite like the excitement of waiting for a new package, so we always aim to get your orders out the door and into your hands as quickly as possible.
Thank you so much for the wonderful 5-star shoutout for our shop—we appreciate your support and can't wait to pack your next order! ✨
We appreciate you! Knowing that your experience with us was absolutely perfect brings our entire team so much cheer. Your wonderful support means the world to our small business, and we can’t wait to pack your next order for you! ✨
A huge thank you for the 5-star rating! Knowing that your experience with us was absolutely perfect brings our entire team so much cheer. Your wonderful support means the world to our small business, and we can’t wait to pack your next order for you! ✨
A massive thank you for the 5-star rating! Knowing that your experience with us was absolutely perfect brings our entire team so much cheer. Your wonderful support means the world to our small business, and we can’t wait to pack your next order for you! ✨
A massive thank you for the 5-star rating! We're thrilled everything went perfectly and appreciate your wonderful support. See you again soon! ✨