Yay! Thank you, this really helps

Thanks for taking a moment to answer, I really appreciate it.

I’m trying to find a balance that feels fair, while still being sustainable for the business long-term, so honest feedback like this is incredibly useful.

If you’d like to share a bit more, you’re very welcome to leave a comment below or email me at kate@katesclothing.co.uk - I do read everything.

As a thank you, here’s your code for £10 off (min. £50 order value):

THANKS£10

Thanks again,

Kate x

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4 comments

I think that’s a great compromise. I do shop a lot online and although lack of free / fixed cost shipping is not a dealbreaker it does make me more likely to order more and perhaps to be more adventurous in what I might need try – rather than sticking to a safe choice! I do find some alternative clothing brands have wildly varying sizes – although I’m a petite UK10/12 I find I’m XL in some brands and it can even vary within the same brand so I really do appreciate the flexibility in easy returns! I think fixed cost return shipping is perfectly acceptable and I would be happy to pay £3.99 x

Lynnette

I think that’s a brilliant compromise, thank you

Suzanne

This works for me as long as credit doesn’t expire. I love to buy here but if credit expired it would be upsetting because sometimes my size or style is not available. Thanks.

C

Thank you for everything you do to make shopping at Kate’s so enjoyable x

Lou

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