Standard Cancellation Form

Standard Cancellation Form

Please only use form below if you would like to exercise your right to cancel your order within 14 days of receipt under distance selling regulations. Please note your original shipping cost is non-refundable except in the unlikely event of a faulty product. As part of our terms and conditions of sale, you will be required to return the whole order that is being cancelled within 30 days of notifying us of cancellation and all original packaging and labelling will need to be included.

Please see our Free UK returns page if you would like to use that system instead. DO NOT USE THIS FORM if you'd like to take full advantage of our free returns and exchanges system. You can return your order for any reason. You can return individual items under our Free Returns system and exchanges are processed for free.

Please ensure you include your full name, order number and clearly identify any product which was faulty or defective when you received it. Please confirm that you have read our returns policy and our terms of service and state that your are "Exercising your right to cancel" in the comments section on the form. 

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