Thank you, I’d love to understand a bit more

Thanks for letting me know, that’s really helpful.

I’m trying to get a better understanding of what matters most when it comes to returns, so I can make decisions that actually work for people.

If you’re happy to share a bit more, I’d really value it, either by leaving a comment below, or emailing me directly at kate@katesclothing.co.uk.

In particular, it’s really useful for me to understand things like:

  • whether it’s about sizing/fit uncertainty
  • wanting to try things on at home
  • or just not wanting to risk being out of pocket if something isn’t right

No pressure at all, even just your original click has already helped.

Thank you again,

Kate x

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21 comments

I prefer free returns because the sizing can be so variable, even between different items made by the same brand

Eleanor Walker

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