Thank you, I’d love to understand a bit more
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Thanks for letting me know, that’s really helpful.
I’m trying to get a better understanding of what matters most when it comes to returns, so I can make decisions that actually work for people.
If you’re happy to share a bit more, I’d really value it, either by leaving a comment below, or emailing me directly at kate@katesclothing.co.uk.
In particular, it’s really useful for me to understand things like:
- whether it’s about sizing/fit uncertainty
- wanting to try things on at home
- or just not wanting to risk being out of pocket if something isn’t right
No pressure at all, even just your original click has already helped.
Thank you again,
Kate x
21 comments
I prefer free returns because the sizing can be so variable, even between different items made by the same brand